Privacy policy
Privacy policy
Last updated: 01/08/2025
Data controller: CCI CYBER
Contact: support@ccicyber.com
1. Scope
This Policy explains how we collect, use, store, and protect the personal data of those who visit our site and/or hire our services for recovering funds from Forex, cryptocurrency, and trading scams.
2. Data that we can collect
Identification and contact: name, email.
Case details: information about the scam, amounts, dates, screenshots, contracts, wallet/IBAN/exchange involved, communications with third parties.
Transactional data: payments, budgets, and invoicing (if applicable).
Technical data: IP, device/browser, pages visited, cookies, or similar technologies.
Communication preferences and support records.
Identification and contact: name, email.
Case details: information about the scam, amounts, dates, screenshots, contracts, wallet/IBAN/exchange involved, communications with third parties.
Transactional data: payments, budgets, and billing (if applicable).
Technical data: IP, device/browser, pages visited, cookies or similar technologies.
Communication preferences and support records.
Identification and contact: name, email.
Case details: information about the scam, amounts, dates, screenshots, contracts, wallet/IBAN/exchange involved, communications with third parties.
Transactional data: payments, budgets, and billing (if applicable).
Technical data: IP, device/browser, pages visited, cookies or similar technologies.
Communication preferences and support records.
3. Purposes and legal bases
Attend to inquiries and assess the viability of the case (pre-contractual measures/contract).
Provision of recovery service, follow-up and reports (contract).
Fraud prevention, security, and compliance (legal obligation/legitimate interest
legitimate).
Site improvement and statistics (legitimate interest/consent, as
appropriate).
Direct marketing when you authorize it (consent, revocable).
Identification and contact: name, email.
Case details: information about the scam, amounts, dates, screenshots, contracts, wallet/IBAN/exchange involved, communications with third parties.
Transactional data: payments, budgets, and billing (if applicable).
Technical data: IP, device/browser, pages visited, cookies or similar technologies.
Communication preferences and support records.
Identification and contact: name, email.
Case details: information about the scam, amounts, dates, screenshots, contracts, wallet/IBAN/exchange involved, communications with third parties.
Transactional data: payments, budgets, and billing (if applicable).
Technical data: IP, device/browser, pages visited, cookies or similar technologies.
Communication preferences and support records.
4. Conservation
Unconverted queries: up to 12 months.
Active cases: during the service and the legal timeframe for defense of claims (5–10 years, according to regulations).
Cookies/analytics: in accordance with each tool.
Identification and contact: name, email.
Case details: information about the scam, amounts, dates, screenshots, contracts, wallet/IBAN/exchange involved, communications with third parties.
Transactional data: payments, budgets, and billing (if applicable).
Technical data: IP, device/browser, pages visited, cookies or similar technologies.
Communication preferences and support records.
Identification and contact: name, email.
Case details: information about the scam, amounts, dates, screenshots, contracts, wallet/IBAN/exchange involved, communications with third parties.
Transactional data: payments, budgets, and billing (if applicable).
Technical data: IP, device/browser, pages visited, cookies or similar technologies.
Communication preferences and support records.
5. Communication and managers
We can share data with providers (appraisals, translators, legalizations,
ticketing/analytics), financial entities, gateways, exchanges, and authorities
when necessary and with correspondents in other jurisdictions. We require
confidentiality and security measures.
Identification and contact: name, email.
Case details: information about the scam, amounts, dates, screenshots, contracts, wallet/IBAN/exchange involved, communications with third parties.
Transactional data: payments, budgets, and billing (if applicable).
Technical data: IP, device/browser, pages visited, cookies or similar technologies.
Communication preferences and support records.
Identification and contact: name, email.
Case details: information about the scam, amounts, dates, screenshots, contracts, wallet/IBAN/exchange involved, communications with third parties.
Transactional data: payments, budgets, and billing (if applicable).
Technical data: IP, device/browser, pages visited, cookies or similar technologies.
Communication preferences and support records.
6. International transfers
If the case requires it (banks/exchanges in other countries), we will be able to transfer data
internationally applying safeguards as appropriate.
Identification and contact: name, email.
Case details: information about the scam, amounts, dates, screenshots, contracts, wallet/IBAN/exchange involved, communications with third parties.
Transactional data: payments, budgets, and billing (if applicable).
Technical data: IP, device/browser, pages visited, cookies or similar technologies.
Communication preferences and support records.
Identification and contact: name, email.
Case details: information about the scam, amounts, dates, screenshots, contracts, wallet/IBAN/exchange involved, communications with third parties.
Transactional data: payments, budgets, and billing (if applicable).
Technical data: IP, device/browser, pages visited, cookies or similar technologies.
Communication preferences and support records.
7. Your rights
You can exercise access, rectification, deletion, opposition, limitation, portability
and withdraw consent by writing to support@ccicyber.com with the subject
“Data protection rights.” If you are not satisfied, you can file a complaint with your
supervisory authority.
Identification and contact: name, email.
Case details: information about the scam, amounts, dates, screenshots, contracts, wallet/IBAN/exchange involved, communications with third parties.
Transactional data: payments, budgets, and billing (if applicable).
Technical data: IP, device/browser, pages visited, cookies or similar technologies.
Communication preferences and support records.
Identification and contact: name, email.
Case details: information about the scam, amounts, dates, screenshots, contracts, wallet/IBAN/exchange involved, communications with third parties.
Transactional data: payments, budgets, and billing (if applicable).
Technical data: IP, device/browser, pages visited, cookies or similar technologies.
Communication preferences and support records.
8. Security
We apply reasonable technical and organizational measures (access controls, encryption
where appropriate, backups, and minimum necessary access). No system
is 100% foolproof.
Identification and contact: name, email.
Case details: information about the scam, amounts, dates, screenshots, contracts, wallet/IBAN/exchange involved, communications with third parties.
Transactional data: payments, budgets, and billing (if applicable).
Technical data: IP, device/browser, pages visited, cookies or similar technologies.
Communication preferences and support records.
Identification and contact: name, email.
Case details: information about the scam, amounts, dates, screenshots, contracts, wallet/IBAN/exchange involved, communications with third parties.
Transactional data: payments, budgets, and billing (if applicable).
Technical data: IP, device/browser, pages visited, cookies or similar technologies.
Communication preferences and support records.
9. Minors
Our services are not directed at minors. We will remove data from unauthorized minors.
Identification and contact: name, email.
Case details: information about the scam, amounts, dates, screenshots, contracts, wallet/IBAN/exchange involved, communications with third parties.
Transactional data: payments, budgets, and billing (if applicable).
Technical data: IP, device/browser, pages visited, cookies or similar technologies.
Communication preferences and support records.
Identification and contact: name, email.
Case details: information about the scam, amounts, dates, screenshots, contracts, wallet/IBAN/exchange involved, communications with third parties.
Transactional data: payments, budgets, and billing (if applicable).
Technical data: IP, device/browser, pages visited, cookies or similar technologies.
Communication preferences and support records.
10. Cookies and Analytics
We use our own/third-party cookies for functional and statistical purposes. Manage your
consent from the banner and your browser. (If applicable, add a separate Cookie
Policy).
Identification and contact: name, email.
Case details: information about the scam, amounts, dates, screenshots, contracts, wallet/IBAN/exchange involved, communications with third parties.
Transactional data: payments, budgets, and billing (if applicable).
Technical data: IP, device/browser, pages visited, cookies or similar technologies.
Communication preferences and support records.
Identification and contact: name, email.
Case details: information about the scam, amounts, dates, screenshots, contracts, wallet/IBAN/exchange involved, communications with third parties.
Transactional data: payments, budgets, and billing (if applicable).
Technical data: IP, device/browser, pages visited, cookies or similar technologies.
Communication preferences and support records.
11. Changes
We can update this Policy. We will keep the current version published with its
date.
Identification and contact: name, email.
Case details: information about the scam, amounts, dates, screenshots, contracts, wallet/IBAN/exchange involved, communications with third parties.
Transactional data: payments, budgets, and billing (if applicable).
Technical data: IP, device/browser, pages visited, cookies or similar technologies.
Communication preferences and support records.
Identification and contact: name, email.
Case details: information about the scam, amounts, dates, screenshots, contracts, wallet/IBAN/exchange involved, communications with third parties.
Transactional data: payments, budgets, and billing (if applicable).
Technical data: IP, device/browser, pages visited, cookies or similar technologies.
Communication preferences and support records.